What information do we collect?
If you are making a reservation, we collect information that you supply, such as your name, address, telephone number, e-mail address, room preference, and billing information. You are anonymous on this site until you provide us with this information.

How do we use the information we collect?
To protect your privacy, we pledge to keep the personal information that you provide to us secure and private. Our agreements with other hotels in our company, golf or any other service we would like to provide to you is based on your prior consent. We treat ALL information as confidential in nature and do not share it with any third party/parties.

We do not sell, trade, rent, or release your personal information to anyone outside our company, contractors or affiliates. We use the personal information you provide voluntarily to administer our business activities, provide customer service or contact you concerning your stay with us. We share your information with credit card issuers and other companies where necessary to complete your transaction. We may also use your information to send you promotional communications by electronic media. To the extent required or permitted by law, we may collect, use and disclose personal information in connection with security-related or law enforcement investigations or in the course of cooperating with authorities or complying with legal requirements.

How can I change my preferences?
We respect the right of each visitor to control how his or her personal information is used. If you do not want us to provide you with promotional communications from us or our affiliates concerning special offers and discounts, an unsubscribe link exists at the end of ALL our e-mails to you. This link may be used for safe removal from our database. If you would like to alter your preferences, give more or less information, or change your e-mail address, then please click on this link: UPDATE PROFILE.

What about cookies and transparent gifs?
We may use cookies to keep track of your preferences and activities during your visits (for example, selected dates of travel). We do not use cookies to record or store any personally identifiable information about you apart from what you voluntarily provide us. Cookies do not corrupt or damage your computer, programs, or computer files. You can set your browser to reject cookies if you have further concerns although doing so may adversely affect your ability to perform certain transactions, use certain functionality, and access certain content on our Web site.

We use pixels, or transparent GIF files, to help gather online traffic statistics to and from our sites. These files enable us and our advertising partners to gather statistics on which pages and links are visited. The information that we collect is anonymous and not personally identifiable and is limited in most cases to monitoring web traffic. It does not contain your name, address, telephone number, or email address.

How is the information collected online protected?
When you provide us with information through this website, such as your name, address, phone number, credit card information and room preference, your information will be encrypted using Secured Sockets Layer. Evidence your information is encrypted can be found by looking for the locked padlock icon on the lower right-hand or left-hand corner of your screen and a change in the site address from "http" to "https." Once your information has reached us, we store it behind a secure firewall that blocks all outside access to our network.

Does this policy cover other sites linked from our websites?
While we sometimes link to other corporations' websites or pages, those sites or pages are not covered by this privacy and security policy. We are not responsible for the privacy practices or the content of those other sites.

What about changes to the Privacy and Security Policy?
By using our site you consent to our collection and use of your personal information as described in this policy. We reserve the right to modify this privacy and security policy and related business practices at any time by posting updated text on this site.

Thank you for visiting our site, and for taking the time to read this policy. If you have any questions about this policy, please contact us at: privacy@rosenhotels.com

This policy was last updated: February 09 2006.